Journal of Management & Social Science

Building Trust: Investigating the Nexus between Organizational Justice, Commitment, and Citizenship Behavior

Sidra Jabbar — 2025-01-11

The concept of organizational justice has been accepted around the world to examine the perception of justice in the workplace. This study aims to examine the relationship between organizational justice, organizational commitment and organizational citizenship behaviour of telecommunication employees in Pakistan with the mediating role of organizational trust. In Pakistan, employees of telecom companies often change jobs due to the competitive environment. Therefore, increasing the level of employee commitment through a strong and fair environment and level of trust is a very important concern for a firm. A sample of 312 telecom employees from different telecom companies in Pakistan was selected using a convenience sampling technique. A survey questionnaire was used as a data collection tool. AMOS and SPSS were used for the analysis. The results revealed that organizational justice had a significant positive influence on organizational commitment and organizational citizenship behaviour. Furthermore, the results also revealed that organizational trust positively mediates the connection between organizational justice, organizational commitment, and organizational citizenship behaviour. This study addresses the concern that the organization must create an atmosphere of trust to increase commitment between employees and OCB.

Keywords: Organizational Justice, Organizational Trust, Organizational Commitment, Organizational citizenship behaviour

Organizational Culture Assessment Of Sarhad University Of Science & IT, Peshawar Using Competing Values Framework

Dr. Lal Muhammad — 2025-01-21

Today, organizational culture is viewed as the primary driver of decision making in an organization and a crucial determinant of its efficacy. Due to limited research in the domain of organizational culture assessment in South Asian countries, particularly in Pakistan, this research aimed to assess the current and preferred organizational culture of Sarhad University. The quantitative method approach adopted for collecting of data using OCAI (Organizational Culture Assessment Instrument), which is based on the CVF (Competing Values Framework). The target population was Faculty members of Sarhad University Peshawar. A sample was drawn from the population (155 participants) composed of academic staff. Results shows that the dominant culture adopted in the currently and in the preferred situation is the hierarchy culture is suggested at Sarhad University. Based on the opinions of academic staff, this study can give leaders, academic staff and administrative authorities understanding the organizational culture of Sarhad University and analyze the strengths and weaknesses of a university's organizational culture and enhance the quality by focusing on innovation.

Keywords: Organizational Culture, Clan Culture, Adhocracy Culture, Hierarchy Culture, Market Culture.

Exploring Inhibition: Key Factors Restricting Tourists from Sharing their Travel Experiences

Danish Ali — 2025-01-16

This research examines the influence of inhibitor factors (security and privacy reasons, environmental reasons, personal reasons, relationship reasons) on tourist travel experience expressing within the limits of Abbottabad, Khyber Pakhtunkhwa Pakistan. We distributed 100 questionnaires among tourists and 89 survey responses were given back and used for further analysis. We use simple linear regression to get the research outcomes. We proposed that security, privacy, environmental, personal, and Travel experience sharing was directly and negatively impacted by relational issues. Our finding identifies that security, privacy, and Travelers' likelihood to discuss their experiences on social media was impacted by personal concerns, whereas environmental relationships do have not any concerns. This study assists travel-related businesses in lowering or getting rid of obstacles to greater content sharing. The social media initiatives of tourism businesses can benefit from the guidance provided by the findings of this study.

Keywords: Inhibitors, social media (SM), travel-experience sharing, tourist. Travel restrictions

Dynamics of Pakistan’s Housing Market Post-2007-2008 Financial Crisis: Challenges, Reforms, and Prospects

Osama Khan — 2025-01-19

This paper examines the Pakistan’s housing market environment post the 2007-2008 financial crisis in light of challenges, reforms and prospects. Aims Employing an interpretivist research approach that integrates critical realism as well, the research explores the context and relationship between economic variables, policy measures, market variables, consumer behavior, and social factors. By adopting a coding framework and content analysis using the NVivo software, the study reveals substantial effects of inflation, GDP growth, housing finance policies, and urbanization on market dynamics. The findings show that factors such as urbanization and increasing demand for the products by consumers have led to problems of affordability, while imperatively inefficient policies and fluctuating economic conditions have constrained the efficiency of the market. It thus provides evidence of where the reforms should be most special to improve affordability, implementation and sustainable future urban growth. The paper offers policy implications to relevant policymakers and other market players for the sustainable development of the housing sector.

Keywords: Housing Market, Pakistan, Post-Financial Crisis, Urbanization, Policy Reforms