Sehat Sahulat Program of KP and its Impact on Medical Practitioners' Professional Life

Abstract

This study looks into the impact of the Sehat Sahulat Program on the job satisfaction of medical practitioners who are part of this program. The study also investigates the mediating role of workload, ease of process and transparency of process between Sehat Sahulat Program and their job satisfaction. For detailed analysis, a sample of 275 medical practitioners were interviewed from the three largest tertiary care hospitals, Lady Reading Hospital (LRH), Khyber Teaching Hospital (KTH), and Hayatabad Medical Complex (HMC). The results of the structural equation model technique revealed that the Sehat Sahulat Program has a significant influence on the medical practitioner's job satisfaction (professional life) (β=0.699, t=17.3, p<.05). The results also demonstrate that all three mediating variables partially mediate the relationship between the Sehat Sahulat Program and the job satisfaction of medical practitioners. The study has both research and practical implications. On the research side, this study has looked into the behavioral aspect of health service facilities, which are basically aimed at providing free health facilities to people at large. On the practical side, the study is likely to help practitioners and policymakers capitalize on the strengths of this program and address its weaknesses. By addressing these aspects, the program is expected to achieve its set goals of better health service delivery.

Keywords: Sehat Sahulat Program, Sehat card plus, medical practitioners, professional life, job satisfaction, workload, ease of the process, transparency of the process.