Impact Of Organizational Justice And Transformational Leadership On Turnover Intention: A Mediating Role Of Work Engagement

Abstract

This study examined the role of work engagement as a mediator in the relationship between organizational justice (distributive, procedural, and interactional), transformational leadership, and turnover intentions. The research is grounded in social exchange theory, which serves as the theoretical foundation for hypothesis development. A quantitative approach was employed, with 320 questionnaires distributed to employees in banks located in Karachi. The final sample consisted of 237 responses for analysis. Smart PLS was used for data analysis, revealing that distributive justice has a significant association with work engagement but no significant link with turnover intention. Procedural justice is significantly related to work engagement and also has a significant impact on turnover intention. Similarly, interactional justice is significantly associated with both work engagement and turnover intention. Additionally, transformational leadership demonstrates a significant relationship with both work engagement and turnover intention.

Keywords: Turnover Intention, employee turnover, private banking sector.